Alorica HR Assistant in Fredericksburg, Virginia


At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.


Performs paraprofessional, administrative work to support the daily Human Resources operations functions for a call-center facility maintaining records and information. Handles a variety of personnel related administrative duties.


• Performs general clerical, administrative duties such as faxing, filing, photocopying, mail pick-up and distribution

• Assist with day to day operations of the HR functions and duties

• Submits employee data reports by assembling, preparing and analyzing data

• Ensures all employee files are accurate and up to date

• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc.)

• Coordinates reminders and notifications to managers regarding performance appraisals for staff

• Provides assistance and presentations to team members as needed

• Assists in coordination of employee functions

• Ensures and maintains accurate information in Oracle HRIS database


• Contributes to team effort by accomplishing related results as needed

• Maintains quality service by following organization standards

• Other duties as assigned


Minimum Education and Experience:

• High School Diploma, GED or equivalent, Associates Degree preferred

• Some experience (1+ years) in human resources

• Experience with MS Word, Excel and PowerPoint

Knowledge, Skills and Abilities:

• General knowledge and/or experience working with Oracle

• Ability to organize and manage office environment effectively

• Ability to communicate effectively both orally and written

• Ability to keep and maintain confidential and secure records and information

Work Environment:

• Work is performed in a climate-controlled office environment

• Constant use of a computer and other office related equipment

Physical Demands:

• Frequent walking and traveling throughout call-center


Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.