Alorica Trainer - Eversource in Sherman, Texas

Alorica is one of the biggest companies you’ve never heard of. We only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with over 90,000 employees in more than 100 locations around globe.

Working at Alorica means having the freedom to explore all kinds of career opportunities. You can choose from several positions – customer service, tech support, management – serving a wide variety of clients in healthcare, insurance, finance and consumer technology. And you can choose to work at a site, work from home, stay where you are or transfer to a totally new location.

Alorica offers fun, challenging opportunities for personal and professional development. We want you to have fun and succeed, because when you’re at your best, that’s when we’re at our best.

Let’s make lives better. Let’s defy the status quo. And let’s go beyond thinking outside the box – and decide to obliterate the box instead.

You ready? Let’s do this.

  • About Alorica:*

Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.


–Provides on-going training and support for all trainees

–Reports training performances provides coaching and prepares the class for the production floor.

–Analyzes training performance through accurate tracking on designated forms.

–Provides feedback to the Center Manager, Client Services, and Training department on areas that will improve productivity and procedures.

motivational techniques, incentives and contests.

–Identifies areas of opportunity within and develop comprehensive action plans.

Job Requirements:

• Minimum of 2 years of training experience.

• Office skills

• High level of hand to eye coordination.

• The ability to understand and follow directions.

• Ability to work closely with others.

• Good work habits, clean and neat.

• Quality minded‑

• Good work ethics.

Must have High School Diploma or GED.

Equal Opportunity


Alorica is a drug free workplace